We understand that financial difficulties can happen to anyone at any time. For example you may have experienced:
- a loss of or change in income
- a serious illness, disability or death in the family
- a separation, divorce or other family crisis
- other personal problems contributing to financial hardship.
If you are having difficulty paying your bill, call us on 1300 361 622, use the online chat service, or register your details via our callback request form and our team will be in touch as soon as possible.
How we can help