Pensioners and eligible concession card holders are entitled to discounted water bills. To register for a concession, you need to hold an eligible concession card.
All you have to do is call us on 1300 361 633 to register.
Things to know
- Your card must be registered with us before it can be automatically deducted from your bill.
- When you provide your concession details we will confirm your eligibility with Centrelink or the Department of Veterans Affairs.
- If you are no longer entitled to a concession, call us on 1300 361 633.
The concession is 50% off services connected and usage capped at a daily rate on each bill depending on the number of days in each billing cycle. This daily cap varies based on number of services supplied (such as water only).
For more information on concessions, visit the Department of Health and Human Services website.