Help and advice

Advice on managing your water and sewer service.

We can help if you're having trouble paying your water bill.

Learn more about your water bill.

Reasons why your water use may increase and decrease throughout the year.

We offer support and assistance to customers experiencing domestic violence

If you spot a leaking or burst water main, report it on 1300 361 644.

All you need to know about your water meter.

Save water

Advice on how to save water in your home, garden or business.

Tap water is better for your health, the environment and your hip pocket.

Learn about what shouldn't go down the drain or toilet.

Building a new structure on your property? You'll need a 'build over easement' if it’s over a water or sewer main.

Water and sewerage services may be impacted during natural disasters.