Help and advice

Advice on managing your water and sewer service.

Emergency water relief for bushfire affected residents

Learn more about your water bill.

Reasons why your water use may increase and decrease throughout the year.

We can help if you're having trouble paying your water bill.

We offer support and assistance to customers experiencing domestic violence

If you spot a leaking or burst water main, report it on 1300 361 644.

All you need to know about your water meter.

Save water

Advice on how to save water in your home, garden or business.

Tap water is better for your health, the environment and your hip pocket.

Learn about what shouldn't go down the drain or toilet.

Building a new structure on your property? You'll need our permission if it’s over a water or sewer main.

Water and sewerage services may be impacted during natural disasters.