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Apply for water leak rebate

Apply for water leak rebate

If you have an unexplained high water bill, you may be eligible for a rebate.

We understand that a leak or unexplained high water usage may result in customers experiencing a high water bill for one quarter. In some cases we are able to offer a rebate.

There are two types of rebates available (eligibility criteria applies which is outlined in the application process).

  1. Leak Rebate – this covers a leak which is not visible under normal inspection conditions, usually a burst pipe either underground, under concrete or underneath a building.

Apply here

  1. Unexplained High Consumption Rebate – this covers a situation where a customer genuinely cannot account for a period of high usage over a single quarter.

Apply here

For further information, please call us on 1300 361 633 or email info@newater.com.au.

 

There are many reasons why your water use may increase and decrease throughout the year.

Why is your water use so high?