North East Water will be closed for Christmas from 3:00 pm on Tuesday, 24 December 2024, until 8:30 am on Thursday, 2 January 2025. To ensure your Information Statement applications are processed smoothly, please submit requests as early as possible and allow at least five business days for processing.
Conveyancers and solicitors should request an information statement from North East Water when processing a property sale or purchase. It will provide the outstanding balance owing on the property up to the date of settlement and other relevant information including encumbrances or available services.
The statement may include estimated water usage, based on the historical usage at the property. For an extra fee, we can arrange a special meter read to determine actual water consumption.
Information Statements and Special Meter Reads will be provided in five business days. A standard asset plan will be included at no additional charge when requested. We kindly ask you not to contact our team for settlement updates or progress enquiries within the five-business-day processing timeframe. Following this guideline helps us maintain a prompt turnaround for all customers.
Use the button below to request an information statement or special meter read.
Property information, including title, survey, valuation and property sales, property certificates and planning certificates can also be obtained through Landata.