Need to request a credit refund on your account? Here's how.
If your North East Water account is in credit, you can request a refund of the credit amount. You can choose to be issued a cheque or the amount can be deposited to your bank account.
Use the credit refund form below or call us on 1300 361 633.
Click here
Building a new structure in the backyard? Make sure you get our permission if it’s going over a water or sewer main.
We want to help make your life easier, so you now have the option to swap envelopes for email bills.
Water meters that sit above the ground are vulnerable to freezing when temperatures are below zero.