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Request a credit refund

Request a credit refund

Need to request a credit refund on your account? Here's how.

If your North East Water account is in credit, you can request a refund of the credit amount. You can choose to be issued a cheque or the amount can be deposited to your bank account.

Use the credit refund form below or call us on 1300 361 633.

Please note: Refund application requests will be closed from 4:00 PM on 26 June 2024 and will recommence on 15 July 2024. We apologise for any inconvenience.

Refund request form

Click here

credit refund request form