Need to request a credit refund on your account? Here's how.
If your North
East Water account is in credit, you can request a refund of the credit amount. You can choose to be issued a cheque or the amount can be deposited to your bank account.
Use the credit refund form below or call us on 1300 361
Every drip, drop and splash counts.
Compulsory common sense rules that encourage the efficient use of water. Learn more...
We want to help make your life easier, so you now have the option to swap envelopes for email bills. Learn more..