We're continuing to investigate a major water loss affecting Harrietville. Water carting is underway, however demand is exceeding available supply. Some customers may have water while others may experience low pressure or no water. Please use water sparingly. The issue is likely to continue until at least Saturday morning. We apologise for the inconvenience. Click here for more information…
We're proud to provide water and sewer services to over 120,000 people in 39 localities across north-east Victoria.
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Zero tolerance to poor behaviour
We ask that you treat our staff with courtesy and respect. Abuse, aggression or violence towards our team will not be tolerated under any circumstances.
North East Water is responding to a major water leak on the pipeline between the Harrietville Water Treatment Plant and the town’s water storage tank.
North East Water has committed to a “Safety by Design” approach that puts the safety of customers and staff first and takes a clear stand against the misuse of water services in domestic and financial abuse.
North East Water has received its final price determination from the Essential Services Commission (ESC), which sets the maximum prices that can be charged from 1 July 2026 to 30 June 2031.
North East Water is proud to announce the appointment of Summer Matthews as the organisation’s new Independent Aboriginal Delegate to the Board.
North East Water has invested $6.2 million to upgrade Wodonga’s water treatment plant, helping improve the reliability and resilience of drinking water for the area’s growing community.
North East Water welcomes the Essential Services Commission’s draft price determination. Read more...