There are lots of ways for you to get in touch, so please choose what suits you best from the options below.
You can report an emergency, service interruption or fault 24 hours, 7 days on 1300 361 644. For account and general enquiries, we're available between 8:30am and 5:00pm, Monday to Friday (excluding public holidays).
Contact form
General enquiries – 1300 361 622 Billing enquiries – 1300 361 633 Emergencies, service interruptions and faults – 1300 361 644
info@newater.com.au
Do not submit an emergency or fault via email. Please call 1300 361 644 any time, any day.
North East Water PO Box 863 Wodonga VIC 3689
North East Water 83 Thomas Mitchell Drive Wodonga VIC 3690
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We're online 8:30am - 5:00pm, Monday to Friday and aim to respond to your query within 4 hours.
Media enquiries only:
T| 02 6022 0563 M| 0417 755 363 E| communications@newater.com.au
97 364 605 415