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Pay your bill

Pay your bill

There's a number of ways to pay your bill.


To pay your bill online, visit Australia Post's POST Billpay website. You'll need the reference number shown on the front of your bill.

POST Billpay

BPay and BPay View

Use your bank's telephone or internet banking service. You'll need the biller code and reference number shown on the front of your bill.

Direct debit

Pay your bill in full, or make smaller payments more regularly.

We accept direct debit payments from a savings or cheque accounts via the below form.  To ensure your credit card details remain safe, please call us on 1300 361 633 to set up a direct debit by credit card.

Apply here

View Direct Debit service agreement

Centrepay automatic payments

Call us on 1300 361 633 to arrange Centrepay automatic payments.


To pay your bill via phone, call Australia Post's POST Billpay on 13 18 16. You'll need the reference number shown on the back of your bill.

In person

You can pay at any Australia Post outlet. You'll need to take your bill with you.

You can also pay at our Regional Headquarters at 83 Thomas Mitchell Drive, Wodonga VIC 3690.


Send the payment slip (found on the bottom of your bill) with a cheque to North East Water, PO Box 863, Wodonga VIC 3689.

Help with paying your bill

If you're finding it difficult to pay your bill, we want to help. Find out about our assistance programs below.


Financial Help