To pay your bill online, visit Australia Post's POST Billpay website. You'll need the reference number shown on the front of your bill.
Use your bank's telephone or internet banking service. You'll need the biller code and reference number shown on the front of your bill.
Pay your bill in full, or make smaller payments more regularly.
We accept direct debit payments from a savings or cheque account only. We are unable to accept direct debits from your credit card at this time.
View Direct Debit service agreement
Call us on 1300 361 633 to arrange Centrepay automatic payments.
To pay your bill via phone, call Australia Post's POST Billpay on 13 18 16. You'll need the reference number shown on the back of your bill.
You can pay at any Australia Post outlet. You'll need to take your bill with you.
You can also pay at our Regional Headquarters at 83 Thomas Mitchell Drive, Wodonga VIC 3690.
Send the payment slip (found on the bottom of your bill) with a cheque to North East Water, PO Box 863, Wodonga VIC 3689.
If you're finding it difficult to pay your bill, we want to help. Find out about our assistance programs below.