North East Water understands domestic violence is a serious issue that poses substantial risk to the health and wellbeing of our customers.
We actively endorse measures to support women, children and men who are experiencing domestic violence.
We can assist by:
- ensuring confidentiality
- taking customers at their word
- assigning a case manager
- offering flexible payment options
- providing financial support
- assisting with government grants
Our Customer Support team can help - talk to us on 1300 361 633.
You can access local and national domestic violence services using the links below.