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Conditions for connection

Conditions for connection

Connections to our water and sewer mains are subject to conditions.

We need to make sure that any connection to our water and sewer services occurs in manner that is consistent right across our region. This ensures the long-life and the reliability of the services we provide.

Anyone connecting into our services is required to gain our approval. 

Requirements for all connection types

North East Water’s Conditions for Connection are rules that apply to new and ongoing connections into our water and sewer network. The following conditions apply to all connections: 

  • All work required to connect to our services is expected to be complaint with relevant Victorian and Australian Plumbing Regulations and Standards. This includes the Victorian Plumbing Regulations 2008 and AS/NZS 3500.1: Plumbing and Drainage.
  • Fees apply for connections to our services. These can include New Customer Contributions (NCC’s) and they occur when a service is connected. These fees are approved by the Essential Services Commission (ESC).

Fees & charges

Connection conditions

General connection conditions are contained in this fact sheet.

Detailed information on connections and charges is contained in the connection guidelines.