North East Water provides water and sewage services to over 110,000 people across 39 towns throughout north east Victoria. This role is an exciting opportunity to utilise your scientific mindset and skills to work across our 21 water treatment plants and collaborate with our 3 water treatment teams. You will have access to a diverse range of learning opportunities, allowing you to expand your knowledge and skills in the field of water treatment and quality.
As a Water Quality Officer, you will play a vital role in the delivery of safe drinking water, using risk management principles and data analytics and reporting. Furthermore, you will assist in the implementation of operational systems improvements in relation to drinking water compliance, strategy, and general water quality management.
Key Responsibilities
- Contribute to the provision of safe and reliable drinking water to our local communities.
- Provide valued advice on water quality, including blue green algae management.
- Triaging and responding to customer enquiries and complaints regarding water quality via email, phone call and face-to-face.
- Support the delivery of projects relating to water quality compliance.
- Ensure we are meeting key legislative requirements in relation to Safe Drinking Water requirements.
- Provide support in coordination of improvement programs.
- Assist with developing monitoring programs and metrics.
For further detail on the role, please refer to the position description below.
Key Selection Criteria
To be in consideration for this position, please address in your application how you meet the following key selection criteria:
- Experience and knowledge relating to the delivery of safe drinking water services and/or blue green algae management.
- Investigative mindset that seeks continuous improvements to process and procedures to support an excellent internal and external customer experience.
- Demonstrated interpersonal communication skills with the ability to liaise with peers, customers and other external stakeholders to discuss and resolve specialist and/or intra-organisational problems.
- High level of proficiency in excel and the Microsoft suite of programs with the ability to interpret and review technical data and prepare technical reports.
- Tertiary qualification in a relevant science, applied science, water industry operations or similar or experience in water quality assessment, natural resource management, catchment management and/or water treatment processes.
We’re committed to creating a comfortable and inclusive environment for all candidates. If you require specific supports or modifications during the recruitment process, please contact hr@newater.com.au in advance so we can make any necessary adjustments.
Position descriptionApply here
Applications, including statements against the key selection criteria, must be submitted via the above online application form before the closing date/time. Applications via email will not be accepted.
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North East Water is committed to protecting personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014. The information you provide will be used to assess your suitability for the advertised position which you are applying for. If all the requested information is not received, North East Water may be unable to consider your employment application. You may access the information you have provided to North East Water or our Privacy Statement by contacting our People and Culture team on 1300 361 622 or hr@newater.com.au.