Due to an internal career progression, we’re currently recruiting for a pro-active and supportive team player to join our Property Services team!
The Property Services Officer assesses and processes applications and agreements for build over easements, water and sewer connections, water information statements, and property asset plans. You will be responsible for providing information and service related to these items in an accurate and timely manner while maintaining the highest degree of confidentiality.
Our ideal candidate will be pro-active and informative with the ability to display a strong commitment to working as part of a team.
This role is a full-time ongoing opportunity, including a monthly RDO and flexible work options.
A snapshot of your day
- Responding to customer enquiries over the phone, email and face-to-face
- Assessing and processing applications and agreements for:
- Build Over Easements
- Water and sewer connections
- Water Information Statements
- Property asset plans
- Invoicing customers
- Meter fleet management
- Interpreting building and as-constructed plans.
For further detail on the role, please refer to the position description below.
Key Selection Criteria
To be in consideration for this position please address in your application how you meet the following key selection criteria:
- Demonstrated ability to work as part of a team and collaborate and interact with other internal staff to deliver business outcomes.
- Excellent communication skills both on the telephone and face-to-face with the ability to negotiate.
- Excellent computer skills in the Microsoft Office suite with the ability to maintain accurate records and documentation.
- Well-established time management skills with the ability to set priorities, plan and organise work efficiently to achieve specific deadlines.
- Demonstrated analytical and problem-solving skills with the ability to conduct thorough research and investigation.
We’re committed to creating a comfortable and inclusive environment for all candidates. If you require specific supports or modifications during the recruitment process, please contact hr@newater.com.au in advance so we can make any necessary adjustments.
Position descriptionApply here
Applications, including statements against the key selection criteria, must be submitted via the above online application form before the closing date/time. Applications via email will not be accepted.
Recruitment Privacy Statement
North East Water is committed to protecting personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014. The information you provide will be used to assess your suitability for the advertised position which you are applying for. If all the requested information is not received, North East Water may be unable to consider your employment application. You may access the information you have provided to North East Water or our Privacy Statement by contacting our People and Culture team on 1300 361 622 or hr@newater.com.au.