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Media Release

Bundalong raw water repairs

28 September 2023

North East Water is aware of Bundalong community concerns about impacts to the supply of raw water pumped directly from Lake Mulwala to some local properties. There has been no impact to North East Water’s drinking water service.

We acknowledge that recent issues with the pump’s operation are interrupting this raw water supply, and that the community’s aware that this service is not guaranteed.

The pump has temporarily been repaired and we are in the process of sourcing a replacement pump in order to improve the service as summer approaches. We appreciate the community’s patience while we work to rectify the issues. We will keep the community informed about replacing the pump.

Residents should also be aware that the raw water supply may need to be shut off when required, particularly if an algal bloom occurs or there are low water levels in Lake Mulwala. Properties will still have access to North East Water’s fully treated drinking water service during these times.

Further information on Bundalong’s Raw Water service can be found on North East Water’s website: Bundalong-Raw-Water-Guide.pdf (