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Media Release

Become a voice on water for your community

20 July 2023

North East Water is inviting interested community members who are passionate about helping their water corporation plan for the future to join a new Customer and Community Advisory Group (CCAG).

Managing Director Jo Murdoch said the advisory group would play a vital role in ensuring the voices of North East Water's customers and community were considered in the design and delivery of services and pricing in the future.

"North East Water supports the health and prosperity of the region through the provision of high quality drinking water and sewerage services," Ms Murdoch said.

"We're transforming the way we do things by proactively responding to growth, climate change and ageing infrastructure, reducing our environmental footprint and imporivng services.

"We're also undertaking regional wide masterplanning to guide our $381 million investment over eight years in new and upgraded water and wastewater infrastructure that will serve our region for decades to come.

"This is an exciting time for North East Water and we want to involve our customers every step of the way.

"We envisage the new advisory group will provide invaluable feedback on services and programs as well as help us shape our next price submission due in 2026."

Ms Murdoch said the corporation was looking for a diverse group of participants representing North East Water's service region as well as varied experiences, ages and backgrounds.

The new Advisory Group will ideally comprise 15 members who will meet 4-6 times a year and be appropriately compensated for their participation.

About North East Water

North East Water services 39 towns across north-east Victoria, supplying drinking water and sewer services to well over 100,000 people.

Who is eligible?

North East Water is seeking candidates who reflect the diversity of the region, including:

  • Customers and community members from across North East Water's service region
  • Representatives of businesses serviced by North East Water
  • Customers with a culturally and =linguistically diverse (CALD) or First Nations background
  • Individuals who represent a broader group, such as environmental groups, or those who represent low-income or vulnerable households

The first meeting of the Advisory Group is being planned for mid to late September.

For more information on applying, contact Karin Willcox on 0447 088 729 or email