Skip to content Skip to navigation
Water price review 2018

Water price review 2018

The review outlines prices, service standards and customer outcomes for the next eight year regulatory period.

Prices approved

The Essential Services Commission (ESC) has approved our prices for eight years from July 2018 to June 2025.

For more information about the final decision, please visit the ESC's water price review 2018 page

Download ESC Price Determination 2018

Submission process

View our price submission here

The North East Water submission reflected our focus on keeping customers’ bills down, while delivering the infrastructure and services customers need and deserve.

Customers were consulted throughout the ESC's review process, and we also undertook a broader and more in-depth consultation with our customers and communities than in previous processes.

For more detail about how we engaged with our customers and comunity during this process, please view the video below.