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Reports, Plans & Strategies

Reports, Plans & Strategies

Each year North East Water produces a series of reports, plans and strategies highlighting our performance and plans for the future.

Annual Reports

The Annual Report is a detailed publication which addresses the Victorian Government's reporting requirements for water authorities including all financial information.

ANNUAL REPORT | 2022-23
ANNUAL REPORT | 2021-22
ANNUAL REPORT | 2020-21
ANNUAL REPORT | 2019-20
ANNUAL REPORT | 2018-19


CONSULTANCIES VALUED AT OVER $10,000 | 2022-23
CONSULTANCIES VALUED AT OVER $10,000 | 2021-22
CONSULTANCIES VALUED AT OVER $10,000 | 2020-21
CONSULTANCIES VALUED AT OVER $10,000 | 2019-20
CONSULTANCIES VALUED AT OVER $10,000 | 2018-19

Water Quality Annual Reports

The Water Quality Report reports on the quality of drinking water supplied to customers within our service area. It also explains where our water is sourced and how we filter and monitor the supply to meet stringent quality requirements in the reporting year.

WATER QUALITY ANNUAL REPORT 2022-23
WATER QUALITY ANNUAL REPORT 2021-22 
WATER QUALITY ANNUAL REPORT 2020-21
WATER QUALITY ANNUAL REPORT 2019-20
WATER QUALITY ANNUAL REPORT 2018-19

Corporate Plan

The Corporate Plan provides a detailed overview of how North East Water will deliver its obligations and accountabilities in providing water, sewerage and associated services to customers.

CORPORATE PLAN 2023-24

Reconciliation Action Plan

Our Reconciliation Action Plan is a public commitment to the national reconciliation movement and an acknowledgement of our intent to build stronger relationships with Aboriginal and Torres Strait Islander communities.

INNOVATE II RECONCILIATION ACTION PLAN 2024-26

Gender Equality Action Plan 2022-25

The Action Plan represents North East Water’s strong commitment to progressing gender equality in our workplace, and to ensuring everyone is treated with fairness, dignity and respect in a safe and equitable environment.

GENDER EQUALITY ACTION PLAN 2022-25

Regional Growth Strategy

The Regional Growth Strategy looks at options that support regional growth, specifically urban growth opportunities in relation to new residential and industrial development through to 2051.

REGIONAL GROWTH STRATEGY 2017

Urban Water Strategy

Our Urban Water Strategy provides a detailed 50-year forecast of water demands for local communities, along with supply options so that those demands can be met. The Catchment Outlines mentioned in the UWS can be provided on request via email.

URBAN WATER STRATEGY 2022
URBAN WATER STRATEGY PROGRESS UPDATE - DEC 23

Customer & Community Strategy

The Customer & Community Strategy outlines how we will be an engaging and collaborative community leader, recognised for creating mutual value through outstanding customer service and extraordinary partnerships.

CUSTOMER & COMMUNITY STRATEGY

 

Find our Urban Water Strategy, Annual Report, Water Quality Annual Report, Corporate Plan, Gender Equality Action Plan and Regional Growth Strategy here.

 

innovate reconciliation action plan RAP
 

Related links

Customer Charter