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Bulk treated water is available for water carriers, contractors or property owners via our standpipes. 

North East Water has a number of standpipes where bulk treated water can be obtained by water carriers, contractors or property owners not connected to the town water supply.

We are in the process of upgrading our standpipe network from the Moneca system to the Avdata system. We anticipate that all standpipes will be upgraded by March 2019.

Customers can still apply and use a Moneca based standpipe until it has been converted.

How to apply for access to Moneca standpipes

Access to the standpipes requires a card loaded with a prepaid amount of water. You can purchase and load the card at our Regional Headquarters in Wodonga.

Conditions apply and an application form needs to be completed.

View conditions

Apply here

How to apply for access to Avdata standpipes

We will assess an application and provide one of the following key types:

Account key

An account key is used by large, commercial water carriers. The system records details each time a standpipe is accessed including the date and time, the location of standpipe and the volume taken. An invoice will be sent by Avdata at the end of each month. Each account key costs $35 and must be collected from our Wodonga head office as billing details and signature are required.

Prepaid key

A prepaid key is designed for customers who take smaller volumes of water from one or more nominated standpipes. A customer can purchase a key for $50 which includes $15 of water pre-loaded onto it. Water can then be taken until the limit on the key is reached. Keys are recharged online at or via phone. Pre-paid keys can be collected from our Wodonga head office or we can arrange delivery.

Connecting to the standpipe

The standpipes allow ground level filling only as they do not have an overhead outlet. Each standpipe is fitted with a Victorian CFA thread male outlet and the customer must connect to the standpipe using a hose with a female CFA fitting.

Apply here

Location of standpipes

Location Current standpipe type
Boyes Road, Baranduda Moneca
Harper Avenue, Beechworth Moneca
Saleyards Road, Benalla Moneca
Crawford Street, Chiltern Moneca
Kiewa Standpipe
Audley Street, Rutherglen Moneca
Old Barnawartha Road, West Wodonga Moneca
Twist Creek Road, Yackandandah Moneca
South Road, Yarrawonga Moneca