Skip to content Skip to navigation
Mt Beauty Raw Water Offtake Project

Mt Beauty Raw Water Offtake Project

We working to build new water infrastructure to help secure Mt Beauty's water supply.

Project overview

Following feedback from the community, we committed to developing a multi-criteria assessment report for potential sites of the new Mt Beauty Raw Water Offtake. These sites included the five initially highlighted by North East Water, in addition to three additional sites identified by the community.

The assessment determined the location for the new 'offtake’ and North East Water's Board endorsed the report at its December meeting.

The new water infrastructure is to be built on the east bank of the Kiewa River, downstream of the Pondage spillway on Embankment Drive. It will allow water from the Kiewa River to be pumped to the Mt Beauty treatment plant in Tawonga South before it is returned back into the community as drinking water.

The proposed works will consist of a small weir in the West Kiewa River to ensure adequate water levels during low flow periods, a fish passage structure, a pump station located in a building adjacent to the river, and a new pipeline along Embankment Drive to connect to the existing water supply pipe to the water treatment plant.

This site has uninterrupted water extraction as it is downstream of AGL operations and has guaranteed river flows. The site also has a low risk of being affected by bushfire and flooding, good access to the existing raw water main, low environmental impact during construction and is the best option for the safety of our staff.

View the Multi-Criteria Assessment Report  MCA Summary Site Information Sheet

Project catch-up

The new offtake will lead to major benefits to the water supply of Mt Beauty and surrounding communities including the below:

  • The new offtake will be closer to the water treatment plant and will replace infrastructure built in the 1970’s. By moving the pump station to a more protected and accessible area, there is lower risk of the town’s water supply being impacted by future bushfires.
  • It will also allow for increased capacity in line with projected population growth and remove the historic limitations currently presented by relying on AGL’s hydro operations.
  • The dangers of repairing and maintaining our current offtake pipeline will also be eliminated, particularly from the impacts of rockslides. You may remember the recent incident on West Kiewa Fire Track where part of the raw water pipeline to the water treatment plant failed. This incident led to a dangerous and costly repair.
  • Currently, we occasionally experience poor raw water quality from our existing offtake points. The raw water is always treated to meet our high standards, but the new offtake will lead to a consistent quality of raw water being pumped to the treatment plant.

Current status

The Multi-criteria Assessment (MCA) Report was presented to and endorsed by the North East Water Board in early December 2021.

With the location of the Mount Beauty Raw Water offtake now decided, the project will move into a consultation phase with the community, initially on the outcome of the MCA, then on the external design of the pump station, along with the aesthetics around the pump station.

If you have a question about the MCA, you can ask us online via the button below.

MCA Questions

Community consultation

Subject to the COVID-19 risk, in-person drop-in sessions with the community are tentatively scheduled on 8 February 2022 and on 15 February 2022 with two sessions on each day:

  • 10am to 1pm
  • 4pm to 7pm

Our team will be available to discuss the external design of the pump station required for the offtake project, as well as surrounding landscaping and signage.


Two online community forums were held on Tuesday 18 January 2022, to provide more information about this project to the community. The presentations are available to view below.

Session One:

Session Two:

For further information on the community engagement for this project, including newsletters, please click on the “Project documents” button below.

Consultation timeline

North East Water has reached out to the Mt Beauty community through a number of communication and engagement activities. These include:

  • 2019 - Meeting with Stakeholders, NECMA, GMW, Alpine Shire
  • 2019 - Meeting with nearby Property Owner
  • September 2019 - Community Newsletter – Mt Beauty River Offtake Project
  • July 2021 - Community Newsletter – Mt Beauty River Offtake Project
  • July 2021 - FAQs developed
  • 10 August 2021 - Media release - New water infrastructure for Mt Beauty
  • 25 August 2021 - Interview with John Day, Executive Operations, North East Water on Alpine Radio
  • August 2021 - Online Survey
  • August 2021 - FAQs updated
  • August 2021 - Community Sessions deferred due to COVID-19 lockdown
  • 30 September 2021 - Community letter sent to all the addresses in Mt Beauty to inform them of the online forum. 
  • 31 August 2021 - Response to customer enquiries in relation to the Mt Beauty Raw Water Offtake project
  • 3 September 2021 - Emails to community members stating that the face to face community consultation event had to be postponed due to COVID-19
  • 4 October 2021 - Media release - Online community forum to discuss Mt Beauty project
  • 11 October 2021, 11am – 12:30pm - Community Online Forum Session 1 
  • 11 October 2021, 6pm – 7:30pm - Community Online Forum Session 2 
  • 19 – 21 October 2021 - Emails to interested parties to inform them of the logistics for the 27 October 2021 Mt Beauty Raw Water Offtake Interest Group site visit
  • October 2021 - FAQs updated
  • 27 October 2021, 10:00am to 11:30am - Mt Beauty Raw Water Offtake Interest Group site visit
  • 5 November 2021 - Email to Mt Beauty Raw Water Offtake Interest Group
  • 9 December 2021 - Meeting with key stakeholders holders 
  • 9 December 2021 - Email to Mt Beauty Raw Water Offtake Interest Group inviting them to a discussion on the findings of the multi-criteria assessment report (following endorsement by Board 7 December)
  • 13 December 2021 - Media release - Reassessment of Mt Beauty water offtake site completed
  • 14 December 2021 - Meeting with Mt Beauty Raw Water Offtake Interest Group inviting them to a discussion on the findings of the multi-criteria assessment report 
  • 16 December 2021 - Community Drop in session to discuss on the findings of the multi-criteria assessment report and honour the commitment to community to return to them before the end of the year.
  • 20 to 22 December 2021 - Response emails to community members in relation to the site location of the proposed new Mt Beauty Raw Water Offtake.
  • 13 January 2022 - Letter and Project FAQ sent to entire community 
  • 18 January 2022, 11am – 12:30pm - Community Online Forum Session 1 
  • 18 January 2022 , 5.30pm – 7:00pm - Community Online Forum Session 2

Frequently asked questions

Click the button below to read the FAQ's about the Mt Beauty raw water offtake project (updated January 2022).

FAQ