in or out of a rental property? Here's what you need to know.
As the tenant, you’re responsible for paying for all water usage charges.
Here’s what to do if you’re moving:
If you’re a tenant moving out of a rental property here are the steps to follow.
At least two business days before moving out, you need to:
Tenancy advice form
Complete the above form or call us on 1300 361 633.
If you’re moving in, it’s the responsibility of your landlord or property manager to let us know. However, to make sure the process is timely and that we have your correct details, you can register with us by emailing email@example.com, calling 1300 361 633, or using the below form.
Your usual water supply may be impacted if there is a bushfire in your area. Learn more...
Building a new structure in the backyard? Make sure you get our permission if it’s going over a water or sewer main.
We want to help make your life easier, so you now have the option to swap envelopes for email bills.