Common sense rules that encourage the efficient use of
Permanent Water Saving Rules apply to all towns in our service region. They don't apply if you are using spring or bore water, recycled water, grey water or rainwater collected in a tank that is not supplemented by North East Water.
A bucket, a hand-held hose fitted with a trigger nozzle or a high pressure cleaning device can be used at any time.
Fountains and water features can be used, provided they recirculate water.
A high pressure cleaning device, a bucket or a hand-held hose fitted with a trigger nozzle may only be used:
Swimming pools and spas may be topped up or filled at any time.
Permanent Water Saving Rules Fact Sheet
Permanent Water Saving Plan
Building a new structure in the backyard? Make sure you get our permission if it’s going over a water or sewer main.
We want to help make your life easier, so you now have the option to swap envelopes for email bills.
Water meters that sit above the ground are vulnerable to freezing when temperatures are below zero.