Skip to content Skip to navigation
We're making some changes!

We're making some changes!

Our customers are at the heart of everything we do and we are changing how we use technology to better support your needs.

Our new digital billing system

Our new digital billing system

We are moving to a new digital billing system to help improve how we better support and connect with our customers.

Our staff have been working on this transition for over a year, and from August our new system will be switched on.

This is the first phase of the upgrade and for the moment you won’t notice any changes, but over time it will lead to a much better customer experience.

As with all major IT projects, it will take a while to settle in, so please bear with us if there are any delays in dealing with your enquiries over the next few months.

We ask that if your query is not urgent, that you send us an email using this form and we will get back to you as soon as possible.

We’ll certainly be doing our best to minimise any delays and we thank you for your support as we make this important change.

Contact form

Click here