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Customer Information Consultant (Part Time)

Customer Information Consultant (Part Time)

Recruitment information for a Customer Information Consultant position at North East Water.

Position Information

Position number R23/24-62
Salary $59,237 to $63,192 (pro-rata part time) plus 11% superannuation, depending on skills and experience
Hours per week 24 hours per week
(3 days per week - Hours of work are between 8:15am and 5pm with a 45-minute lunch break)
Location Wodonga, Regional Headquarters
Position enquiries Paula Henson, Coordinator Customer Information on 0429 728 000
Applications close 1 April 2024
Mandatory Requirements
  • Candidates must be an Australian citizen, permanent resident, or a foreign national with authorisation to work in Australia
  • Current Australian Driver's Licence


About the role

We have an exciting part time opportunity for a pro-active & enthusiastic communicator with a passion for providing exceptional customer service!

The Customer Information Consultant plays a pivotal role in resolving customer enquiries promptly and professionally while promoting outstanding customer service to all customers and stakeholders.

This role is a part-time opportunity working 3 days per week until 24 December 2024. Hours of work are between 8:15am and 5pm with a 45-minute lunch break.

For further detail on the role, please refer to the Position Description below.

Key selection criteria

To be in consideration for this position please address in your application how you meet the following key selection criteria:

  • Excellent customer service skills.
  • Experience with Microsoft Office Suite.
  • Strong interpersonal and communication skills when interacting with internal and external stakeholders.
  • Ability to uphold confidentiality.
  • Demonstrated organisation and time management skills.

Position descriptionApply here

Applications, including statements against the key selection criteria, must be submitted via the above online application form before the closing date/time. Applications via email will not be accepted. 

Recruitment Privacy Statement

North East Water is committed to protecting personal information provided by you in accordance with the principles of the Privacy and Data Protection Act 2014. The information you provide will be used to assess your suitability for the advertised position which you are applying for. If all the requested information is not received, North East Water may be unable to consider your employment application. You may access the information you have provided to North East Water or our Privacy Statement by contacting our People and Culture Advisor on 1300 361 622 or