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Slight increase to water bills from July

1 July 2021

North East Water customers will see a small increase to the cost of water and sewer services from the start of the new financial year.

Executive Corporate Services, Anthony Hernan said the average residential bill will rise by approximately $1.78 or 0.2% for the financial year based on average residential usage.

“North East Water is still one of the most affordable water utilities in the country, and the third most affordable in Victoria”, Mr Hernan said.

“We’re reducing the fixed charge component of our bills by 1.25%, while volumetric charges will increase slightly by 1.55%.

“The increase was approved by the water industry’s economic regulator, the Essential Services Commission.

“Our aim is to make customer bills as affordable as possible and our price path over the next few years is expected to be similarly low.

“We understand that last financial year was difficult for some customers impacted by the coronavirus (COVID-19).

“Help is available for those finding it tough to pay their bills, including short-term extensions through to long term assistance.”

Mr Hernan added, “With the new financial year, our major investments continue in local communities."

“Construction will begin in Beechworth to increase capacity of the towns waste water system, a large scale solar farm will be built to power Wodonga’s sewage treatment plant and Tallangatta’s sewage water treatment plant will be upgraded.

“These projects form part of our 2021-22 capital works program where $44 million has been allocated to be spent throughout the year.”

The average annual residential bill will be $953 based on 214 kL annual usage.