Skip to content Skip to navigation
News & media

News & media

Latest news and media releases.

Most affordable water bills in Australia

6 March 2019

A national report card has highlighted that North East Water has the most affordable water bills in Australia.

The Bureau of Meteorology’s National Performance Report 2017-18: Urban Water Utilities compares the performance of the country’s water utilities and councils.

Managing Director, Craig Heiner, said North East Water’s residential customers pay an average of $894 per year compared to the country’s highest average water bill of $1974.

“This is a great outcome for our customers and it’s the third year in a row that we have been found to have Australia’s most affordable bill.

“We understand that the affordability of essential services is a real challenge for many people. It’s great to play a small part in reducing some of that pressure on regional households.

“The report also shows that North East Water supplied a high volume of recycled water for commercial, industrial, agricultural, and environmental use.

“During the period, 8,432 million litres of treated sewage was re-used and this was the most recycled water used by any medium sized utility in the country”.

Mr Heiner added “Overall, this was a great report from the Bureau of Meteorology. As we do every year, we’ll be aiming to keep improving on the performance of our business in all areas“.

More information about the report can be found at