North East Water

Customers

Our customers are an essential component of our sustainability journey.

Through our promotions, community engagement and community education programs, we aim to take our customers on the journey with us as we strive to reduce our impact on the environment.

Staff

We regard our own people as our greatest asset.  Within our group of employees lies an impressive array of skills, talents and experience that we value above any of our infrastructure.  Looking after our people is a key component of our Strategic Intent, and dovetails with our sustainability ideals.

In keeping with our commitment to staff, we maintain a Occupational Health and Safety Management System (OHSMS) that is externally certified against Australian Standard AS/NZS 4804:2001 and the global standard OHSAS 18001.

The OHSMS framework is based on the following key aspects:

• Prevention of incidents and injuries in the workplace
• Commitment to compliance with relevant OHS laws, regulation, codes of practice, Australian Standards and other related requirements
• Continuous improvement in our health, safety and welfare performance

North East Water also offers a range of services to our employees to promote their health and welfare, including:

• Counselling support
• First aid training
• Support to be involved as a blood donor
• Influenza and other vaccinations
• Medical health checks
• Subsidised gymnasium membership
• Subsidised screen-based equipment spectacles equipment
• Superanuation seminars