How to Pay

North East Water provides many convenient ways of paying your account.

Pay Online
Post billpay
Credit Cards
Telephone
By Mail
BPAY
Direct Debit
Centrepay
Easypay Payment Instalments

Pay Online

Payments can be made securely with MasterCard or Visa. Please quote your Consumer Number. Visit www.postbillpay.com.au

Return to Top

POST billpay

Pay your account 24 hours a day, 7 days a week. Your Internet paper bill payment is encrypted for security and you will automatically be given a receipt number as proof of your transaction. North East Water customers have three convenient ways of paying their accounts with Australia Post POST billpay:

By Internet banking at www.postbillpay.com.au using Credit Card (Visa or MasterCard,) a savings or cheque account.
In person at any Australia Post office using Credit Card (Visa or MasterCard) a savings or cheque account.
By phoning 13 18 16 and using Credit Card (Visa or MasterCard), a savings or cheque account.

Refer to your account for the North East Water Biller Code and your unique reference number located next to the POST billpay logo.

Return to Top

Credit Cards

Customers can pay their account by credit card at any Australia Post Office, on the Internet or over the telephone on 131 816. (Mastercard and Visa credit cards are accepted.) Our credit card biller code is 0331.

Return to Top

Payment by Telephone

North East Water offers a personalised credit card payment facility. Simply phone 131 816, 24 hours a day, 7 days per week and have your credit card and account ready.

Return to Top

Payment by Mail

Please detach the bottom portion of your account and attach your cheque or money order. Make them payable to "North East Water" and mail them to:

North East Water, PO Box 863, Wodonga, Vic., 3689

Return to Top

BPAY

Contact your financial institution to pay your North East Water accounts by BPAY. To make payment, quote the North East Water Biller Code and your unique reference number located on your account. A receipt number will be issued. Our BPAY biller code is 3004.

Return to Top

Direct Debit

When you pay your North East Water account by Direct Debit you will continue to receive an account in the normal way. The information will state that the account will be paid via Direct Debit on the due date. Your bank statements can act as your receipt and you can compare them with the accounts issued. You may query your account at any time. There are two convenient ways to arrange your Direct Debit. You can choose to have your account paid in full on the due date or have an agreed amount debited from your bank account weekly, fortnightly or monthly.

To arrange a "Direct Debit" click here or phone 1300 361 633.

Important: If you wish to pay your account monthly, fortnightly or weekly, please contact our offices on telephone 1300 361 633 prior to completing this form for a calculation of instalment amounts and commencement date.

Note: A minimum payment of $10 is required.

Return to Top

Centrepay

Centrepay is a free direct bill paying service offered to customers receiving Centrelink payments. Through Centrepay you can choose to have regular money deducted from your payment. Centrelink does not charge you to transfer the money to pay your water account. To apply for Centrepay please call North East Water on 1300 361 633. More details are available at the Centrelink Web Site at www.centrelink.gov.au

Return to Top

"Easypay" Payment Instalments

Pay your account in regular instalments, using an "Easypay" instalment card. North East Water has developed an "Easypay" card to help customers budget for their water accounts.

"Easypay" is a deposit system that uses a plastic credit card-sized payment card. Cards can be used at any Bill Express participating newsagent, Australian Post Office or agency and deposits can be made at any time, starting from a minimum $20.00 payment. The Easypay option gives all users the chance to budget for their bills.

To arrange your "Easypay" card, contact us or phone 1300 361 633.

Return to Top

Top